*UPDATED MAY 2020*
We understand that it can be difficult to find the right fit and we want you to be completely satisfied with your purchase. Before placing your order, please view our Sizing Chart for guidance, and feel free to contact customer service for additional support at firstname.lastname@example.org.
Return & Exchange Policy:
DUE TO THE NATURE OF OUR PRODUCT, AND THE UNPRECEDENTED SITUATION SURROUNDING THE COVID-19 PANDEMIC, WE HAVE MADE THE DIFFICULT DECISION TO TEMPORARILY AMMEND OUR RETURN & EXCHANGE POLICY:
UNTIL FURTHER NOTICE, WE WILL NO LONGER BE ACCEPTING RETURNS OR EXCHANGES. ALL ORDERS PLACED AFTER MAY 13, 2020 ARE FINAL. AT THIS TIME, THIS IS THE SAFEST DECISION FOR BOTH OUR CUSTOMERS AND OUR STAFF. WE WILL CONTINUE TO MONITOR THE SITUATION AND HOPE TO RETURN TO OUR ORIGINAL RETURN & EXCHANGE POLICY AS SOON AS WE ARE ABLE TO.
Note: In the unfortunate event that you receive defective or incorrect merchandise (style, size, color), email our customer service department at email@example.com within five (5) days of receipt. Our customer service department will review your claim and exchange your product at no cost to you (for orders within the United States only, via standard shipping).
The return and exchange options set forth in this Returns Policy are your sole and exclusive remedy for any problems related to any products purchased on this website.